What types of apparel do you offer?

The Echelon Empire1 specializes in a curated selection of stylish and versatile apparel designed for women aged 25 and above. Our collection includes contemporary pieces such as jumpsuits and dresses that emphasize individuality and fashion-forward thinking.

How do I choose the right size?

To ensure the best fit, we recommend consulting our size guide available on each product page. Our sizing is based on standard measurements, and we provide detailed dimensions for each item to assist you in making an informed decision.

What materials are used in your clothing?

Our apparel is crafted from high-quality materials that prioritize both comfort and durability. We select fabrics that enhance the overall aesthetic and functionality of our designs, ensuring that each piece meets our standards for luxury and wearability.

Can I return or exchange an item?

Unfortunately all sales are final. We do not offer a return and exchange policy for items purchased. 

How can I stay updated on new arrivals and promotions?

To stay informed about our latest collections and exclusive promotions, we encourage you to subscribe to our newsletter. Subscribers receive regular updates and special offers tailored to their preferences.

What payment methods do you accept?

We accept a variety of payment methods, including major credit cards, PayPal, and other secure payment options. This ensures a smooth and secure transaction process for our customers.

How can I contact customer service?

For any inquiries or assistance, our customer service team is available via email or through our contact form on the website. We strive to respond to all inquiries promptly to ensure a satisfactory shopping experience.

 

Echelon Empire, LLC: No Refund, No Exchange Policy

Thank you for your purchase from Echelon Empire, LLC. We are committed to providing high-quality products and services. Please read our policy carefully before completing your purchase.

All sales are final.

Due to the nature of our products/services, Echelon Empire, LLC operates on a strict No Refund, No Exchange policy.

This means that once a purchase is made, it cannot be returned, exchanged, or refunded for any reason, including but not limited to:

• Change of mind
• Dissatisfaction with the product/service
• Incorrect purchase
• Failure to use or access the product/service
• Technical issues on the customer's end
• Any other reason not explicitly outlined as an exception by Echelon Empire, LLC.

Please ensure you have carefully reviewed your order before completing your purchase.

By proceeding with your purchase from Echelon Empire, LLC, you acknowledge and agree to the terms of this No Refund, No Exchange policy.

Shipping

• Items will be shipped within 7-10 business days. Please allow us 2-3 days for processing. The Echelon Empire only ships within the United States at this time.
• Next day shipping is available upon request and prices start at $35- prices and weight may vary depending on item(s) ordered.
• Next day shipping must be requested by Noon CST to be shipped overnight.
• No signature is required upon arrival, therefore, any lost, stolen, or missing item(s) will not be The Echelon Empire's responsibility.
• Shipping Cost are NON-REFUNDABLE!

Returns

The Echelon Empire, LLC operates on a strict No Refund, No Exchange policy.

Welcome to The Echelon Empire!

These Terms of Service govern your use of our online store at www.shopechelonempire1.com. By placing an order with us, you agree to these terms. Please read them carefully.

All Sales Are Final

Please be advised that all sales are final. We do not offer refunds, exchanges, or
returns on any products purchased from The Echelon Empire. We encourage you to
review your order carefully before completing your purchase.
Damaged Items Policy
We take great care in packaging your items, but in the rare event that your product
arrives damaged during transit, please follow these steps:

1. Immediate Action Required: You must take clear pictures of the damaged
item(s) and any damaged packaging within 24 hours of receiving your order.
2. Email Notification: Send an email with the pictures attached and a detailed
description of the damage to Echelonempire2025@gmail.com within the same 24-
hour window. Please include your order number in the subject line.
3. Store Credit Only: If your claim for damage is approved, you will receive a store
credit for the value of the damaged item(s). No monetary refunds will be issued.
4. No Shipping Responsibility: The Echelon Empire is not responsible for any shipping costs associated with returning damaged items or receiving
replacement items (if applicable).

Shipping
The Echelon Empire is not responsible for any lost, stolen, or damaged packages once they have been shipped from our facility. We recommend selecting shipping options with tracking and insurance for your peace of mind.

Product Descriptions
We strive to be as accurate as possible in our product descriptions. However, we do not warrant that product descriptions or other content on the Site are always accurate, complete, reliable, current, or error-free.

Changes to Terms of Service
We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.

Contact Information
Questions about the Terms of Service should be sent to us at
Echelonempire2025@gmail.com.

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.